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Final Project: Common MS Office Errors – Due Day 7
·
Create an application support checklist for each Microsoft®
Office application (Microsoft® Word, Microsoft® Excel®,
Microsoft® Access®, Microsoft® PowerPoint®,
and Microsoft® Outlook®) using the information
accumulated from your individual assignments from Weeks One through Nine. For
each application, identify common user errors as well as provide a step-by-step
strategy to diagnose and troubleshoot such problems for users at beginning and
intermediate skill levels. Each application support checklist must include the
following:
o
Summary of the application
o
Five common errors for each application
o
Strategies used to diagnose the errors for an array of different
audiences
o Proposed support tactics to resolve the errors for
different audiences
·
Create and submit
a 10- to 15-slide Microsoft® PowerPoint® presentation to
summarize your findings. The slideshow should resemble an actual presentation
that could be used for training application support staff.
·
Format your paper according to APA standards.
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