Friday, 9 August 2013

IT 206 Week 9 capstone DQ




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1.    Capstone Discussion Question – Due Day 3

·         Create a draft of an application support checklist for Outlook®. You should first identify and diagnose five frequent errors in Outlook®. Each error must then offer possible diagnosing strategies and troubleshooting tactics. Provide an alternative support approach for each error for customers who might be at a lower skill level.


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